Traust af 600.000+ / Auðveld 365 daga skil

SUMARSÚTSALA: allt að -50% afsláttur af öllu

POLITIQUE DE REMBOURSEMENT

REFUND POLICY

EXCHANGE

If you would like to exchange an item, place a new order and return the other product for a refund.

CLAIM

Do you need to claim a product? Send an email to store@netlens.com Attach a picture along with your order number and a brief description, and we will help you further.

RETURN

We offer you 365 days of free returns. The product must be in its original condition.

  • Package the goods in suitable packaging, preferably the one you received the product in.
  • Attach the return label on the outside of the package. No return form is necessary as the information we need is on the sticker.
  • Leave the return with the carrier specified on the return label. See specific instructions for the carrier below.
  • When we have received your return, we will refund you. It may take up to 10 business days before your return is registered.

Are you missing your return label? You can easily download one for free by logging in to our website.

Bring DK Logo

RETURNS FOR BRING DK

  • Follow the return instructions above and leave the return package at a Bring service point.
Bring NO Logo

RETURNS FOR BRING NO

  • Follow the return instructions above and leave the return package at a Posten service point.
DHL Express Logo

RETURNS FOR DHL EXPRESS

Helthjem Logo

RETURNS FOR HELTHJEM

  • Follow the return instructions above and leave the return package at a Helthjem service point.
  • If a QR code is available, scan the code to book a pickup.
Instabox Trust Logo

RETURNS FOR INSTABOX

  • Follow the return instructions above and book a locker for your return at instabox.se/return.
Posti Logo

RETURNS FOR POSTI

  • Follow the return instructions above and leave the return package at a Posti service point.
Postnord Logo

RETURNS FOR POSTNORD

  • Follow the return instructions above and leave the return package at a Postnord service point.
Schenker Logo

RETURNS FOR SCHENKER

  • Follow the return instructions above and leave the return package at a Schenker service point.
UPS Logo

RETURNS FOR UPS

  • Follow the return instructions above and leave the return package at a UPS service point. You can find your nearest service point here: https://www.ups.com/dropoff/
  • * GB Attach three copies of the proforma invoice on the package.