FAQ Nividas x Netlens
Effective May 2023, the brand Nividas has joined Netlens and Footway Group. We are delighted to welcome these products into our portfolio and further expand our range to provide our customers with a comprehensive vision solution.
Exciting times lie ahead, and we eagerly anticipate the journey ahead.
Q: Can I order prescription glasses from you?
A: Currently, you can only purchase Nividas sunglasses and reading glasses without prescription from us. We are continually launching new products, so stay tuned for updates!
Q: Are the physical stores still open?
A: Nividas physical stores are no longer in operation. You can only buy Nividas glasses online.
Q: Can you help me obtain my prescription from Nividas?
A: Prescription records from eye examinations are governed by patient record laws. Therefore, Netlens does not have access to the eye examinations conducted at Nividas.
Q: Who should I contact?
A: If you have questions regarding your purchase from Nividas AB, please contact the their bankruptcy trustee: https://carler.se/
If you have questions regarding your purchase from Netlens, please reach out to our customer service. We are open from 9 AM to 5 PM on all business days:
Netlens Customer Service:
020 - 12 12 11